FAQs
1. What types of marble products does OceanicX offer?
We offer a full range of handcrafted natural marble and onyx products — including 12x12 and 15x15 marble chess sets, chess pieces, marble checkers sets, and other home decoration products such as marble butter keepers, marble salt cellars, marble coaster sets, and marble spoon rests. Every piece is carved from 100% genuine natural stone, no resin and no composite materials.
2. What is marble and why is it used for these products?
Marble is a natural stone known for its durability, smooth finish, and unique veining. It handles heat well, resists moisture, and carries natural patterns that make every piece genuinely one of a kind — which is exactly why it works so well for both functional kitchen accessories and decorative chess sets.
3. Are the marble chess sets suitable for daily play and display?
Completely. Weighted stone pieces stay firmly placed during active play, and the polished board looks intentional on any surface when the game ends. Most customers use their marble chess set for both purposes simultaneously — which is precisely what makes natural stone the right material choice.
4. How do I choose the right chess set size (12x12 vs. 15x15)?
• Chess set 12x12 is perfect for casual play, if you want to have fun and are not a professional player.
• Chess set 15x15 provides bigger dimensions and better appearance and is best suited for collectors and those who appreciate something premium and luxurious.
5. How do I clean and care for marble products?
Wipe with a soft damp cloth after use and dry immediately. Avoid acidic cleaners, bleach, and abrasive scrubbers — these damage polished marble surfaces over time. For kitchen accessories, wipe spills quickly to prevent staining. Store chess pieces in the included velvet case between sessions.
6. Do chess sets come with a storage box or case?
Yes. Every OceanicX chess set ships in a brand-specific box with a velvet storage case included. The velvet case protects all 32 polished stone pieces from scratching between sessions and keeps everything organised and ready for the next game.
7. Do marble chess sets come with all pieces included?
Yes — every complete set includes the board and all 32 hand-carved stone pieces: 2 Kings, 2 Queens, 4 Bishops, 4 Knights, 4 Rooks, and 16 Pawns across both sides. Nothing is sold separately unless you're purchasing standalone chess pieces to replace or upgrade an existing set.
8. Can I use marble home decor items (likebutter keepers or salt cellars) daily?
Sure, all items including marble butter keepers, salt cellars, round coaster sets, and marble spoon rests are meant to be used every day at your dinner table.
9. Are marble chess pieces and boards fragile?
Although marble is very durable, you must be careful when handling the set. Avoid dropping pieces or exposing them to hard impacts. Felt bottoms help protect surfaces and provide smoother movement during play, making your chess set both functional and beautiful for display.
10. What is your refund or return policy?
If you're not happy with your purchase, return it within 30 days for a refund or exchange. Just reach out to us with your order number to start the process. For more details, visit our returns page.