What types of marble products does OceanicX offer?

We offer a full range of handcrafted natural marble and onyx products — including 12x12 and 15x15 marble chess sets, chess pieces, marble checkers sets, and other home decoration products such as marble butter keepers, marble salt cellars, marble coaster sets, and marble spoon rests. Every piece is carved from 100% genuine natural stone, no resin and no composite materials.

What is marble and why is it used for these products?

Marble is a natural metamorphic stone prized for its durability, smooth finish, unique veining, and timeless elegance. It handles heat well, resists moisture when properly finished, and carries natural patterns that make every piece genuinely one of a kind. That combination of beauty and practicality is exactly why we use it across our entire product range — from marble chess board sets to marble coaster sets and kitchen accessories.

Are marble chess sets suitable for daily play and home display?

Completely. Weighted stone pieces stay firmly placed during active play, and the polished board looks intentional on any surface when the game ends. Most customers use their marble chess set for both purposes simultaneously — which is precisely what makes natural stone the right material choice.

How do I choose between a 12x12 and 15x15 marble chess set?

A 12x12 suits coffee tables, desks, and compact spaces — ideal for casual play and neat display. A 15x15 gives you larger pieces, more playing comfort, and stronger visual presence on bigger surfaces. If you're buying as a premium gift or want a commanding display piece, choose 15 inches.

How do I clean and care for marble products?

Wipe with a soft damp cloth after use and dry immediately. Avoid acidic cleaners, bleach, and abrasive scrubbers — these damage polished marble surfaces over time. For kitchen accessories, wipe spills quickly to prevent staining. Store chess pieces in the included velvet case between sessions.

Do chess sets come with a storage box or case?

Yes. Every OceanicX chess set ships in a brand-specific box with a velvet storage case included. The velvet case protects all 32 polished stone pieces from scratching between sessions and keeps everything organised and ready for the next game.

Do marble chess sets come with all pieces included?

Yes — every complete set includes the board and all 32 hand-carved stone pieces: 2 Kings, 2 Queens, 4 Bishops, 4 Knights, 4 Rooks, and 16 Pawns across both sides. Nothing is sold separately unless you're purchasing standalone chess pieces to replace or upgrade an existing set.

Can I use marble home decor items (like butter keepers or salt cellars) daily?

Sure, all items including marble butter keepers, salt cellars, round coaster sets, and marble spoon rests are meant to be used every day at your dinner table.

Are marble chess pieces and boards fragile?

Although marble is very durable, you must be careful when handling the set. Avoid dropping pieces or exposing them to hard impacts. Felt bottoms help protect surfaces and provide smoother movement during play, making your chess set both functional and beautiful for display.

What is your refund or return policy?

If you're not happy with your purchase, return it within 30 days for a refund or exchange. Just reach out to us with your order number to start the process. For more details, visit our returns page.

Política de reembolso

RETURN & REFUND POLICY - Oceanic Marble

Welcome to Oceanic Marble, where your satisfaction is our priority. We recognize that circumstances may arise requiring returns, and we're here to guide you through the process!

Return & Exchange Window:
Products are eligible for return or exchange within 30 days from the date of receiving the parcel.

Eligibility Criteria:
- Items must be unwashed, unused, and undamaged (unless received in a damaged condition).
- A confirmation notification will be sent upon receipt of the returned item at our warehouse.

Contact Us:
For any inquiries or assistance, please reach out to us at sales@oceanicmarble.com. We're here to assist you. Here are some key points to keep in mind:

Color:
- Actual product color may slightly differ due to variations in screen resolution.
- Lighting conditions can influence color perception.

Refunds:
- Initiate refund requests by contacting sales@oceanicmarble.com.
- Ensure the product is returned in its original condition with packaging and tags intact.
- Provide images of defective or damaged items along with attached tags.
- Refunds are processed post-inspection within 48 hours of receiving the product.

Note:
- Refund processing time: 3 - 6 business days, depending on your financial institution's policies.

To Process Refund:
We require your order number, photos of the item, and any pertinent information about the potential defect.

Shipping Location:
Products may be returned to our USA, PAKISTAN or overseas warehouse. Confirm the return location by contacting us at sales@oceanicmarble.com.

Returning Postage:
We do not offer pre-paid return labels. Customers requesting a pre-paid label will incur charges deducted from the refund amount.

Thank you for choosing Oceanic Marble. Your satisfaction is our commitment!

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